Returns and Exchanges
Thank you for shopping with Floating Dock Clothing! We want you to be happy with your purchase and are always here to help if something goes wrong with your order.
Returns and Exchanges
All of our products are printed on demand specifically for each order. Because of this, we do not accept returns or exchanges for reasons such as incorrect sizing, changes of mind, or ordering the wrong color or style.
We encourage customers to review product descriptions, sizing charts, and color options carefully before placing an order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 15 days of receiving your order.
Email floatingdockclothingshop@gmail.com with:
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Your order number
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A brief description of the issue
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A photo showing the problem, if possible
Once we review and confirm the issue, we'll arrange a replacement at no additional cost. If a replacement is unavailable, we'll provide a refund.
Return Shipping
Customers are not responsible for return shipping costs when an item arrives damaged, defective, or incorrect. In most cases, we will not require the original item to be returned.
Order Cancellations
Because our products are made to order, cancellations may not be possible once an order has entered production. If you need to cancel an order, please contact us as soon as possible, and we'll do our best to accommodate your request.
Contact Us
If you have any questions or concerns about your order, please reach out to us at floatingdockclothingshop@gmail.com.
Floating Dock Clothing
Owned and operated by City and State Creative LLC
3748 West Chester Pike, 1st Floor
Newtown Square, PA 19073
United States
Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.