Shipping Policy

Last updated: October 8, 2026

Thank you for shopping with Floating Dock Clothing! Our products are printed on demand specifically for each order. Please review the following information about our production process, shipping methods, estimated delivery times, and shipping policies.

1. Order Processing and Production

All Floating Dock Clothing products are printed on demand. Because each item is made specifically for your order, production time is required before shipping.

Estimated production time: 2–7 business days.

Production times may vary depending on the product, availability of materials, production facility, order volume, and seasonal demand.

During holidays, peak shopping periods, or unexpected production delays, some orders may require additional processing time.

Orders may enter production shortly after they are placed. Once production begins, changes or cancellations may not be possible.

2. Shipping and Estimated Delivery Times

Floating Dock Clothing currently ships to addresses within the United States.

Our estimated delivery timeframes are:

• Production and processing: 2–7 business days

• Standard U.S. shipping: 3–7 business days after production

• Total estimated delivery: 5–14 business days from the order date

These timeframes are estimates and are not guaranteed delivery dates.

Actual delivery times may vary depending on production schedules, shipping destinations, carrier operations, product availability, and other circumstances.

Orders may take longer during holidays, peak shopping seasons, severe weather, or unexpected production and transportation disruptions.

Business days generally exclude weekends and U.S. federal holidays.

3. Shipping Carriers and Methods

Floating Dock Clothing works with multiple production and fulfillment partners to process and deliver orders.

We reserve the right to select from different shipping carriers and shipping methods based on the product, production location, destination, and available shipping services.

Orders may be delivered through USPS, UPS, FedEx, or other domestic shipping carriers.

The shipping carrier may vary from order to order, and customers may not be able to select a specific carrier.

4. Shipping Rates

Shipping costs are calculated and displayed during checkout before an order is completed.

Rates may vary depending on the items purchased, shipping destination, package size, and available delivery methods.

Customers can review applicable shipping charges before submitting payment.

5. Multiple Shipments

Because our products are printed on demand and may be produced at different facilities, items purchased together may ship separately.

A single order may arrive in multiple packages and on different dates.

When available, separate tracking information will be provided for individual shipments.

6. Tracking Information

Tracking information will be provided once an order ships, when available.

Please allow time for tracking updates to appear after a shipping label has been created.

Tracking information, delivery estimates, and shipment updates are provided by shipping carriers and may change during transit.

7. Shipping Delays

We make reasonable efforts to process and ship orders within the estimated production timeframe.

However, delays may occur due to circumstances such as:

• Holiday and seasonal order volumes

• Production delays or material shortages

• Shipping carrier disruptions

• Severe weather or natural disasters

• Transportation interruptions

• Unexpected fulfillment issues

• Other circumstances beyond our reasonable control

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

If we determine that an order cannot be shipped within the applicable shipment timeframe, we will notify the customer and provide any required options to accept the delay, cancel the order, or receive a refund in accordance with applicable law.

8. Lost, Missing, or Delayed Packages

Once an order has shipped, delivery is handled by the selected shipping carrier.

Although Floating Dock Clothing cannot control shipping carrier operations or delays, we are committed to helping customers resolve delivery issues.

If tracking indicates that a package has been delivered but you cannot locate it, we recommend checking the delivery location, nearby areas, and with household members or neighbors.

If your package remains missing or appears lost in transit, please contact us at floatingdockclothingshop@gmail.com with your order number and relevant tracking information.

We will investigate the situation and, when appropriate, work with the shipping carrier or fulfillment provider to determine a resolution.

Depending on the circumstances, confirmed lost or undelivered orders may qualify for a replacement or refund.

We reserve the right to review lost-package claims individually, subject to applicable consumer protection laws.

9. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information during checkout.

If you discover an error in your shipping address, please contact us as soon as possible.

We will attempt to update the address if the order has not yet shipped, but changes cannot be guaranteed once an order has entered production or been dispatched.

If an order is returned, delayed, or requires reshipment because