Terms of service

Terms of Service

Last updated: October 8, 2026

1. Overview

Welcome to Floating Dock Clothing! This website is operated by City and State Creative LLC, doing business as Floating Dock Clothing ("we," "us," or "our").

Throughout the site, the terms "we," "us," and "our" refer to Floating Dock Clothing and City and State Creative LLC.

Our website, www.floatingdockclothing.com, is powered by Shopify and provides customers with access to our products, services, and related content (collectively, the "Services").

By accessing our website or purchasing products from us, you agree to these Terms of Service ("Terms"), including any additional policies referenced herein.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use our Services.

2. Online Store Terms

By using our website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have obtained the necessary consent from a parent or legal guardian.

You agree not to use our products or Services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or other material intended to disrupt or interfere with the operation or security of our website.

We reserve the right to refuse or restrict access to our Services when reasonably necessary to prevent fraud, misuse, or violations of these Terms, subject to applicable law.

3. Products and Availability

Floating Dock Clothing offers apparel, accessories, and other merchandise featuring original and curated designs.

Many of our products are printed on demand and produced specifically for each customer order.

We make reasonable efforts to ensure that product descriptions, photographs, available colors, sizing information, and other product details are accurate.

However, actual product colors may vary slightly from images displayed on your screen due to differences in monitor settings, lighting, and production processes.

We reserve the right to modify product offerings, discontinue products, or change availability without prior notice.

All products are subject to availability.

4. Pricing and Payment

All prices on our website are displayed in United States dollars (USD), unless otherwise indicated.

Prices are subject to change without notice.

Applicable taxes and shipping charges will be calculated and displayed during checkout.

Payments are securely processed through Shopify and supported third-party payment providers.

By submitting an order, you represent that you are authorized to use the selected payment method and that the billing information provided is accurate.

We reserve the right to correct pricing errors, inaccuracies, or omissions. If an error affects an order you have already placed, we will contact you regarding the available options, including cancellation and a refund where appropriate.

5. Orders and Order Acceptance

Submitting an order does not automatically guarantee acceptance.

We reserve the right to decline or cancel orders for legitimate reasons, including suspected fraud, payment authorization issues, product unavailability, or errors in pricing or product information.

If we cancel an order after payment has been collected, we will issue a refund for the canceled items.

Customers are responsible for providing accurate billing, shipping, and contact information.

Please review your order carefully before completing checkout.

6. Print-on-Demand Production

Our products are generally printed or produced specifically for each order.

Because production may begin shortly after an order is placed, we cannot guarantee that an order can be modified or canceled once production has started.

If you need to change or cancel an order, please contact us as soon as possible at floatingdockclothingshop@gmail.com.

We will make reasonable efforts to accommodate requests before production begins.

7. Shipping and Delivery

Floating Dock Clothing currently ships to addresses within the United States.

Shipping costs and available delivery options are displayed during checkout.

Delivery estimates are provided for informational purposes and may vary based on production schedules, shipping carriers, destination, weather conditions, or other circumstances beyond our control.

We are not responsible for delays caused by shipping carriers or circumstances outside our reasonable control. However, this does not limit any responsibilities we may have under applicable law.

For additional details, please review our Shipping Policy.

8. Returns, Exchanges, and Refunds

Because our products are printed on demand, we generally do not accept returns or exchanges for incorrect sizing, changes of mind, or personal preferences.

If an item arrives damaged, defective, misprinted, or different from what was ordered, please contact us within 15 days of receiving your order.

We will review the issue and arrange an appropriate resolution in accordance with our Return and Refund Policy.

Nothing in these Terms limits any rights or remedies available under applicable consumer protection laws.

For complete information, please review our Return and Refund Policy.

9. Intellectual Property

All original designs, artwork, graphics, logos, photographs, text, and other content created or owned by Floating Dock Clothing or City and State Creative LLC are protected by applicable intellectual property laws.

Other content displayed on our website may belong to third parties and is used under applicable permissions, licenses, or other lawful rights.

You may not reproduce, distribute, modify, sell, or commercially exploit our protected content without prior written authorization from the applicable rights holder.

Purchasing a product does not transfer ownership of any intellectual property rights associated with the product's design or artwork.

10. Customer Reviews and Submitted Content

Customers may have opportunities to submit product reviews, feedback, photographs, or other content through our website or third-party review services.

By submitting content, you represent that you have the necessary rights to share it and that it does not violate applicable laws or the rights of others.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share content you voluntarily submit for purposes related to operating, promoting, and improving our business, subject to applicable privacy laws and the terms of the relevant submission platform.

We reserve the right to remove content that is fraudulent, unlawful, abusive, or otherwise violates these Terms, to the extent permitted by law.

11. Third-Party Services and Links

Our website is powered by Shopify and may integrate services provided by third parties, including payment processors, shipping providers, fulfillment partners, and customer review platforms.

Our website may also contain links to independently operated third-party websites.

We are not responsible for the content, privacy practices, or policies of independent third-party websites.

Customers should review the applicable terms and privacy policies of third-party services before using them.

12. Privacy and Personal Information

We respect customer privacy and handle personal information in accordance with our Privacy Policy.

By using our website, you acknowledge that personal information may be collected and processed as described in that policy.

For further details about the information we collect, how it is used, and your privacy rights, please review our Privacy Policy.

13. Prohibited Uses

You agree not to use our website or Services to:

  • Violate applicable laws or regulations.

  • Infringe upon intellectual property rights.

  • Submit false, misleading, or fraudulent information.

  • Transmit malicious software or interfere with website security.

  • Attempt unauthorized access to our systems or customer information.

  • Collect or misuse personal information belonging to others.

  • Engage in fraudulent transactions or activities that interfere with the normal operation of our business.

We may restrict access to our Services when necessary to address prohibited activities, subject to applicable law.

14. Disclaimer of Warranties

We make reasonable efforts to provide accurate product information and maintain the availability and security of our website.

However, except as otherwise expressly provided or required by applicable law, our website and Services are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

Nothing in this section excludes warranties, rights, or protections that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by applicable law, City and State Creative LLC, operating as Floating Dock Clothing, shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or Services.

This limitation does not apply where liability cannot lawfully be excluded or restricted, including liability arising from conduct or circumstances for which applicable law prohibits such limitations.

Nothing in these Terms limits mandatory consumer protection rights.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in this provision deprives consumers of mandatory protections available under applicable law.

17. Changes to the Terms of Service

We reserve the right to update or modify these Terms from time to time to reflect changes in our business operations, Services, or applicable legal requirements.

Updated Terms will be posted on this page with a revised "Last updated" date.

Continued use of the Services following the effective date of updated Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

18. Contact Information

If you have any questions concerning these Terms of Service, please contact us at:

Floating Dock Clothing
Owned and operated by City and State Creative LLC

3748 West Chester Pike, 1st Floor
Newtown Square, PA 19073
United States

Email: floatingdockclothingshop@gmail.com

Website: www.floatingdockclothing.com